Quality management - Customer satisfaction - Guidelines for monitoring and measuring
STANDARD published on 1.8.2011
Designation standards: ČSN P ISO/TS 10004
Classification mark: 010342
Catalog number: 88701
Note: WITHDRAWN
Publication date standards: 1.8.2011
The number of pages: 44
Approximate weight : 132 g (0.29 lbs)
Country: Czech technical standard
Category: Technical standards ČSN