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Quality management — Customer satisfaction — Guidelines for business-to-consumer electronic commerce transactions
Automatically translated name:
Quality management -- Customer satisfaction -- Guidelines for business-to-consumer electronic commerce transactions
STANDARD published on 27.5.2013
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Designation standards: ISO 10008:2013
Publication date standards: 27.5.2013
SKU: NS-421492
The number of pages: 29
Approximate weight : 87 g (0.19 lbs)
Country: International technical standard
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