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ISO 10004:2018-ed.2.0

Quality management — Customer satisfaction — Guidelines for monitoring and measuring

STANDARD published on 16.7.2018

English -
electronic design (pdf) (199.40 USD)
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Print design (199.40 USD)
English -
CD-ROM (201.00 USD)


Spanish -
electronic design (pdf) (228.40 USD)
Spanish -
Print design (228.40 USD)
Spanish -
CD-ROM (230.00 USD)


French -
electronic design (pdf) (228.40 USD)
French -
Print design (228.40 USD)
French -
CD-ROM (230.00 USD)

The information about the standard:

Designation standards: ISO 10004:2018-ed.2.0
Publication date standards: 16.7.2018
The number of pages: 35
Approximate weight : 105 g (0.23 lbs)
Country: International technical standard
Category: Technical standards ISO